The impact of short-term training and development on the growth and performance of Small, Medium and Micro Enterprises (SMMES) in Umkomaas Kwazulu-Natal
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Abstract
Small, Medium, and Micro Enterprises (SMMEs) play a vital role in driving economic
growth, employment, and community development, particularly in emerging
economies like South Africa. However, many SMMEs encounter considerable
operational and strategic challenges, primarily stemming from a shortage of skilled
labour and managerial expertise. To address these skill gaps, short-term training and
development programmes are often proposed, aimed at enhancing the capability of
SMMEs to thrive and operate efficiently. This study explores the effects of short-term
training interventions on the growth and performance of SMMEs in Umkomaas,
KwaZulu-Natal, with the objective of assessing the effectiveness of these programmes
within a localised South African context. Employing a qualitative research
methodology, the study gathers insights through in-depth interviews with 10 SMME
owners and managers who have participated in short-term training initiatives.
Thematic analysis is utilised to uncover prevalent themes related to skills acquisition,
operational enhancements, and the perceived influence of training on business
outcomes. The research aims to evaluate whether short-term training has a direct
positive impact on critical performance metrics. Preliminary findings suggest that
targeted, skills-centric training can significantly bolster the operational and financial
performance of SMMEs, although the degree of impact may vary based on business
size, industry, and resource availability. These results underscore the potential of
short-term training programmes to facilitate regional economic development through
sustainable growth in SMMEs. Moreover, this study offers important recommendations
for policymakers, training providers, and business development agencies concerning
the design of effective training programmes tailored to the specific needs of SMMEs
in Umkomaas and comparable communities. By identifying best practices and areas
for enhancement, this research contributes to the broader conversation on capacity
building and the essential role of targeted training in promoting economic resilience in
local economies.
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Submitted in fulfilment of the requirements of the degree of Master of Business Administration, Durban University of Technology, Durban, South Africa, 2024.
Citation
DOI
https://doi.org/10.51415/10321/6279
