Evaluating TVET colleges’ challenges to achieve institutional goals : a case of uMfolozi TVET college in KwaZulu-Natal

Abstract

Technical and Vocational Education and Training (TVET) colleges, like uMfolozi TVET College in KwaZulu-Natal, play a crucial role in skill development and workforce readiness. However, they face various challenges that hinder effective teaching and learning, including issues related to professional development, organizational culture, and employee satisfaction. The aim of the study was to identify these challenges and provide insights for enhancing the overall functioning of the institution. A quantitative research approach was adopted for this study, employing a structured questionnaire to gather data from a sample of 70 employees at uMfolozi TVET College. Descriptive statistics, factor analysis, and correlation analysis were used to analyse the data collected. The study revealed several critical findings, including a deficiency in positive self-talk and resilience among employees, leading to decreased job satisfaction and performance. Respondents expressed a lack of regular training opportunities and challenges in building professional relationships. Additionally, a significant concern regarding logistical support related to housing, transportation, and meals was identified. The findings also indicated a perceived lack of accountability and commitment to good practices from top management. The research highlights the urgent need for comprehensive training programs, a culture of accountability, and enhanced logistical support to address the identified challenges. The study contributes to the literature on TVET colleges by providing empirical evidence on the barriers to employee performance and satisfaction and emphasizing the role of effective leadership in fostering a supportive organizational culture. To address the identified challenges, the study recommends: (1) investing in regular training programs tailored to employee roles, (2) fostering a collaborative working environment through team-building initiatives, (3) promoting a culture of accountability and continuous improvement, (4) addressing financial and logistical challenges affecting employees, and (5) enhancing leadership commitment to ethical practices and support for staff. Ultimately, these interventions can strengthen institutional performance, improve employee well-being, and ensure that TVET colleges remain pivotal drivers of skills development and socio-economic growth.