Adoption of blockchain technology among emerging maritime businesses in KwaZulu-Natal
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Abstract
This dissertation considered Blockchain deployment across maritime cluster, with
reference to the needs and preferences of the KwaZulu-Natal marine businesses and
industry. Blockchain is a novel digital concept and technology that was first employed
in the maritime trade at the beginning of the 21st century, with the emergence of smart
contracts in the form of an electronic Bill of Lading (eBL) running on top of the
Ethereum platform. The maritime Blockchain digital database or shared ledger has the
capacity to be applied to tracking and tracing of trade documentation and cargo, sea
traffic management, port automation, crew and assets’ certifications, etc. Regardless
of its great prospective, this technology is currently in its infancy, and it has yet to gain
mainstream implementation and adoption in the maritime business and industry in
general, and in the maritime sector in KwaZulu-Natal in particular. This study examined
the barriers to wider adoption of the Blockchain technology, including their hierarchical
structure in terms of impact and their interconnections. The Interpretative Structural
Modelling (ISM) and Cross-Impact Matrix Multiplication Applied Classification
(MICMAC) tools were applied for this purpose. The case study revealed that the lack
of government regulation of Blockchain technology was found to have the highest
impact as an impediment to wider adoption of Blockchain, while the lack of early
adopters in the maritime industry was found to have the lowest impact on the wider
deployment of this emerging concept and technology. Examination of the constructs
such as the actors' reluctance to distribute business information, lack of knowledge
and understanding how Blockchain functions, lack of stakeholders' support, and high
investment costs, revealed that they were linked at the same hierarchical level in terms
of how they hindered wider adoption of this technology and could have a domino effect
on widespread adoption. Given the accelerating pace of digitalization in the maritime
sector, it is expected that this technology will have a considerably greater impact on
the maritime ecosystem in the coming decades.
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Submitted in fulfilment of the requirements for the degree of Doctor of Philosophy in Business of Administration at the Durban University of Technology, Durban, South Africa, 2024.
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DOI
https://doi.org/10.51415/10321/5904
