The role of public relations in enhancing competitiveness of the Durban Film Industry
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Abstract
The Durban film industry possesses great potential, however, the lack of adequate
infrastructure, poor marketing and public relations, insufficiency of resources, and lack of
exposure, among other concerns, have undermined this sector and invariably analysts have
perceived this as a missed opportunity. As mentioned, the local film industry cannot generate
enough volume on its own, it needs more public relations efforts to help it succeed and without
these factors, it could be very difficult for the industry to achieve its objectives. There is a gap
in the knowledge base as to what public relations (PR) can do to enhance competitiveness of
the Durban film industry (DFI). Therefore, this study sought to explore the role of public
relations in enhancing the competitiveness of the Durban film industry. A qualitative research
methodology was used. A sample size of 16 participants was selected using purposive
sampling. Data was collected through semi-structured interviews and thematic analysis was
conducted to deduce themes. The study found that the performance of the Durban film industry
is not as competitive as other national and international film industries. Public relations play a
significant role in promoting local films, raising awareness, developing and maintaining
relationships as well as seeking support from sponsors and other related stakeholders.
Furthermore, the study found that there are PR-related challenges that are hindering the role of
PR in enhancing the competitiveness of the DFI, including lack of global awareness, poor
networking, poor reputation, perceptions of the people, poor relationship with local people and
international audience, as well as lack of sponsorship. Therefore, the study recommended that
PR in DFI should be provided with adequate financial resources, to undertake campaigns,
awareness road shows and engage in collaborations with other stakeholders from the national
and international film industry. This will lead to successful progress of the DFI, providing them
with a competitive advantage.
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Submitted in fulfillment of the requirements of the degree: Masters in Management Sciences: Public Relations and Communication, Durban University of Technology, Durban, South Africa, 2025.
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https://doi.org/10.51415/10321/6131
