The impact of social media platforms on the dissemination of information : TVET college students’ perspectives
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Abstract
The study examined the impact of social media platforms on information dissemination from
the perspectives of Technical and Vocational Education and Training (TVET) College
students, focusing on their access, interaction and dissemination of information. Descriptive
and inferential statistical methods were employed to analyse the data, providing both a broad
overview of social media usage trends and a deeper understanding of the factors that influence
how information is shared and received on social media platforms. Simple random sampling
was used to extract 271 respondents for the study from a population of approximately 842
respondents at a selected TVET college. The quantitative research approach was adopted, and
questionnaires were used as the main data collection instrument, for which the psychometric
properties of validity were established using content and construct validity, as well as pilot
testing. The Statistical Package for the Social Sciences (IBM SPSS Statistics version 29) was
used to analyse the quantitative data. The quantitative findings indicated that TVET college
students are influenced by social media platforms, with the majority of students indicating that
it is important to re-share information posted on social media by other users. In addition,
findings suggested that most students do not partake in the sharing of false information on
social media. Moreover, the study established that most students use social media to know what
is happening around the world. The findings also identified WhatsApp as the most frequently
utilised platform for accessing information. The findings further revealed varying perspectives
on the nature of information shared on social media by the students, with some participants
expressing concerns about credibility and accuracy, while others acknowledged the value of
social media, and some exhibited scepticism regarding controversial content and
misinformation. Lastly, the study identified a significant relationship between gender and the
usage of social media. The study underscored the need for strategic interventions by social
media companies to enhance the educational potential of these platforms and to mitigate the
spread of misinformation. It recommends digital literacy initiatives, responsible sharing
practices, collaboration with influencers, increased transparency, promotion of corrective
behaviour and diversification of information sources.
Description
Submitted in fulfilment of the requirements of the degree of Master of Management Sciences, specialising in Public Relations and Communications
at the Durban University of Technology, Durban, South Africa, 2025.
Citation
DOI
https://doi.org/10.51415/10321/6270
