Comparing the effectiveness of lean manufacturing principles between a small and a medium organisation in the apparel industry in KwaZulu-Natal (KZN)
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Abstract
The South African apparel industry faces intense competition from both domestic and
international markets, largely driven by low-cost imports and strong local rivalry prompting
companies to seek operational efficiencies through the adoption of Lean Manufacturing
Principles (LMPs). This study quantitatively examines the effectiveness of LMP
implementation within small and medium-sized enterprises (SMEs) in the KwaZulu-Natal
(KZN) apparel sector. A comparative analysis is conducted between a small-sized
company (Company A) and a medium-sized company (Company B) to assess the degree
of LMP adoption and its impact on operational performance, quality management, and
competitiveness. A structured survey using a five-point Likert scale was administered to
employees across various functional levels to collect data. The findings reveal significant
differences in LMP adoption between the two companies, with Company B demonstrating
more comprehensive implementation and greater improvements in efficiency and quality.
Identified challenges include limited resources, insufficient managerial support, and
knowledge gaps, particularly in smaller firms. This study uses a purposive sampling
method to deliberately select two different apparel companies, one small and one
medium, based on their level of Lean Manufacturing (LM) adoption. By comparing these
two contrasting cases, the study provides a focused analysis of how lean principles are
implemented in different organisational settings. This type of comparative case approach
is rarely applied in studies focusing on small and medium enterprises in the South African
apparel industry, making the research design a distinctive contribution. The study
contributes to the understanding of LMP effectiveness in SMEs, proposing strategies to
enhance lean adoption, reduce waste, and promote sustainable practices in the South
African apparel sector. These strategies offer practical guidance for SMEs to implement
lean practices more effectively, enabling real-world improvements in productivity, cost
reduction, and sustainability.
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Submitted in fulfilment of the requirements for the degree Master of Management Sciences (Quality Management), Durban University of Technology, Durban, South Africa, 2025.
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DOI
https://doi.org/10.51415/10321/6376
