Industry attitudes towards and perceptions of an independent central procurement and supply chain function for MRO supplies

Abstract

All manufacturing organizations have plants that require the provision of Maintenance, Repair and Operations (MRO) supplies in the manufacture of products. The appropriate and effective application of these concepts and principals contribute significantly to the effective and efficient utilization of plant assets and other resources within the manufacturing organization. Components of the supply chain can be outsourced to third parties who with the correct focus, expertise and experience can realise strategic benefits for the manufacturing organization, allowing it to concentrate on activities that are core to its business. It is necessary to determine the organizational buying centre’s attitudes and perceptions to this concept in order to establish an independent third party Maintenance Repair and Operation (MRO) vendor. The area of study is the Durban South area of Kwazulu Natal. Sample units of analysis were selected on a judgemental basis to ensure that different industrial sectors with different outsourcing experiences were represented. Data of a qualitative descriptive nature was collected. The models employed provided a robust and constructive framework and by and large there was consensus between the research findings and the literature. A key recommendation is that a mature and well disciplined environment within organizations and in their relationships with suppliers and collaborators is essential. Key further research is needed in the establishment of current and prospective future commonality of MRO stock items across different manufacturing organizations in the same geographical area.