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The implications of performance appraisal on organizational effectiveness for basic education department in iLembe District

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Abstract

The research investigated ILembe District of Basic Education’s appraisal system, specifically focusing on its implications on organizational effectiveness. In order to improve performance in the workplace, performance appraisals serve as a measurement of employee performance and help employees upgraded their competencies based on the gaps identified during the performance appraisal. Performance appraisals enable managers and supervisors to identify performance gaps, and then introduce training to address the gaps. In this way, the overall effectiveness of the organization and the service delivery continue to improve. A performance appraisal can also be an effective way of motivating employees to do better than expected as part of Human Resources Management. Providing rewards for good performance can be a good way to recognize employees. The main aim of this research was to understand critique and recommend effective strategies for the employees appraisal system at iLembe District of basic education. In order to achieve this, the study had four objectives, that is, to establish the department appraisal system; to determine the extent of implementation in the district; to ascertain the level of effectiveness; and to recommend effective strategies. The study uitilised quantitative research methodology on a target population of 200 employees permanently employed at ILembe Department of Education District office. Purposive sampling was used to select participants of the study and S.P.S.S software was used to perform data analysis.

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Submitted in fulfilment of the requirements of the degree of Master in Public Management/ Administration, Durban University of Technology, Durban, South Africa, 2024.

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https://doi.org/10.51415/10321/6084