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Title: Towards a framework for Improved Organizational Performance at the Department of Transport, eThekwini region
Authors: Martin, Adele Alice 
Issue Date: 31-Aug-2021
For more than a decade, the South African local government has been in the spotlight for the provision of appalling services, resulting from the incompetency and inefficiency of South African public servants. The introduction of a performance management system (PMS) is expected to safeguard the utilization of resources more efficiently and to ensure that objectives of an organization are appropriately implemented towards yielding the desired growth impacts. However, the current PMS utilized within South African government departments presents one key concern regarding the effective management of employee performance. This research examines the implementation and effectiveness of the current PMS in the Department of Transport, eThekwini region.
Submitted in fulfilment of the requirements of the degree of Masters of Accounting: Cost and Management Accounting in the Faculty of Accounting and Informatics at the Durban University of Technology, 2021.
Appears in Collections:Theses and dissertations (Accounting and Informatics)

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