Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/3299
Title: An evaluation of the relationship between performance management and increased efficiency in the Department of Education (Ilembe District)
Authors: Sibiya, Lindiwe-Memory 
Issue Date: 2018
Abstract: 
This research case study was conducted in the iLembe District; Department of Education. The study investigates how an Employee Performance Management and Development System (EPMDS) is implemented in the Department. The aim of the study was to improve employee’s performance and increase efficiency. The study revealed that there are challenges associated with the implementation of Employee Performance Management and Development System as an appraisal system within the Department of Education (iLembe District). The findings of the study showed that there was no proper training on EPMDS due to limited resources and unavailability of qualified practitioners. Hence, there was inconsistency in the implementation of EPMDS as an appraisal system which resulted in a lack of morale and demotivation in employees’ performance. Another contributing factor to employees lack of motivation was that the department was failing to pay performance bonuses to employees with good performance due to unavailability of funds. Furthermore, employees were not provided with performance outcomes. The study provides new strategies that will assist to improve performance within the District office. Therefore, the study recommends that Human Resource Development should identify and provide new necessary skills, competencies and proper training to District employees. The study further suggests that managers should liaise and provide performance feedback. The study suggests that the department should allocate funds and pay performance bonus to deserving employees. The research employed in this study is the triangulation method. A sample of 100 respondents was drawn from a population of 800 employees in the iLembe District; Department of Education. A non-probability sampling known as purposive sampling was utilised to generate qualitative data and probability sampling was employed to generate quantitative data.
Description: 
Submitted in the fulfillment of the requirements for a Master’s Degree, Durban University of Technology, Durban, South Africa, 2018.
URI: http://hdl.handle.net/10321/3299
DOI: https://doi.org/10.51415/10321/3299
Appears in Collections:Theses and dissertations (Management Sciences)

Files in This Item:
File Description SizeFormat
SIBIYALM_2018.pdf2.95 MBAdobe PDFThumbnail
View/Open
Show full item record

Page view(s)

645
checked on Jul 16, 2024

Download(s)

2,757
checked on Jul 16, 2024

Google ScholarTM

Check

Altmetric

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.