Please use this identifier to cite or link to this item:
Title: An investigation into employee job satisfaction and its impact on organizational effectiveness : a case study of the Buffalo City College
Authors: Sibhoko, Onesimo 
Keywords: Job Satisfaction;Organisational Effectiveness;Academics
Issue Date: 2017
The purpose of this study was to investigate the impact of job satisfaction on organizational effectiveness at Buffalo City College in the Eastern Cape. When job satisfaction levels are low, the organizations efforts to attain organizational effectiveness may be compromised. For any organisation to be effective, it should have satisfied and committed workers. The levels of employee performance may be increased by job satisfaction in an organisation including the further education and training sector. The individual commitment of employees in the workplace may be stimulated by job satisfaction. This means that the satisfaction of employees is necessary for the development of any establishment.

A quantitative methodological style was used for the collection of data in this study. The target population consisted of 100 lecturers at Buffalo City College. The personal method of administering the questionnaire was used and a 75% response rate was obtained. The Statistical Program for Social Sciences (SPSS) version 24.0 was used for statistical examination. Significant findings emerged from the empirical analysis and results. Some respondents experienced job satisfaction while others experienced dissatisfaction with growth opportunities, pay, working conditions and recognition.

The recommendations highlighted that top management should consider improving the working conditions of employees and opening up opportunities for individual advancement of the workers. Further, it was recommended that top management of Buffalo City College should pay a fair salary to the lecturers and involve them in decision making particularly on those things that have a direct impact on them. The study concludes by providing directions for future research.
Submitted in Fulfillment of the Requirements for the Degree of Master of Management Sciences: Human Resources Management, Durban University of Technology, Durban, South Africa, 2017.
Appears in Collections:Theses and dissertations (Management Sciences)

Files in This Item:
File Description SizeFormat
SIBHOKO_O_2017.pdf1.72 MBAdobe PDFThumbnail
Show full item record

Page view(s)

checked on Jul 14, 2024

Download(s) 50

checked on Jul 14, 2024

Google ScholarTM




Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.