Browsing by Subject Expectations
Showing results 1 to 4 of 4
| Issue Date | Title | Author(s) |
|---|---|---|
| 2014 | Customers’ expectations and perceptions of service quality : the case of a retail pharmacy chain in South Africa | Adat, Nafisa ; Noel, Dion Trevor ; Penceliah, Soobramoney |
| 10-Jan-2022 | Growth prospects of franchising under current business scenario | Muthukrishnan, K. Binith ; Lourens, Melanie Elizabeth; Kumar, V. Ramesh ; Naved, Mohd ; Devesh, Sonal ; Athawale, Shashikant V. |
| 2017 | Service quality’s role in students’ decisions to study at Further Education and Training Colleges | Pillay, Magalingam Atheeshey ; Mbambo, Sbongiseni Nelson ; Mason, Roger Bruce |
| 2017 | Young clients’ attitudes to service quality at retail banks in a developing country | Zungu, Nkululeko PraiseGod ; Mason, Roger Bruce |