A framework for aligning librarians’ roles and skills with 4IR technologies at the Durban University of Technology, South Africa

Abstract

The Fourth Industrial Revolution (4IR) has introduced transformative technologies such as artificial intelligence, robotics, the Internet of Things, big data, and blockchain that are reshaping various sectors, including libraries. This article recommends a framework to align librarian roles and skills with these 4IR technologies, focusing on the Durban University of Technology (DUT). The framework ensures that DUT librarians can effectively use these technologies to enhance services and meet evolving and diverse user needs. By examining the connection between librarian competencies and 4IR technologies, the article provides a roadmap for DUT libraries to navigate the challenges and opportunities of this technological revolution.