An integrative review of the effect of organisational change management on employee performance

Abstract

In the current business landscape, organizations face various challenges, with one of the most pressing being the necessity to improve performance. As organizations adapt to a rapidly changing environment, the ability to facilitate performance enhancements during periods of change is crucial for achieving long-term success. Additionally, the ongoing advancement of technology, evolving consumer behaviours, and introducing new regulatory frameworks require organizations to effectively manage the complexities arising from these swift transformations. Considering this, the objective of this study was to examine the impact of change management on employee performance. To accomplish this, an integrative review was conducted, which began by defining the concept of change and exploring the motivations behind it. Furthermore, the study discusses various perspectives on the organizational management concept of employee performance and assesses the effects of change management on employees. The findings reveal that change can harm employees, particularly regarding motivation and job satisfaction. Conversely, the results indicate that well-designed and effectively executed change management strategies can have a positive impact on employee performance and help reduce turnover.