Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/5330
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dc.contributor.advisorFagbadebo, Omololu Michael-
dc.contributor.advisorMbandlwa, Zamokuhle-
dc.contributor.authorNdaleni-Sibiya, Lindiwe Memoryen_US
dc.date.accessioned2024-06-28T07:35:03Z-
dc.date.available2024-06-28T07:35:03Z-
dc.date.issued2024-03-
dc.identifier.urihttps://hdl.handle.net/10321/5330-
dc.descriptionSubmitted in fulfilment of the requirements of the degree of Doctor of Philosophy in Management Sciences specialising in Human Resource Management at the Durban University of Technology, Durban, South Africa, 2024.en_US
dc.description.abstractThe case study was conducted in the Department of Education, Umlazi and Pinetown district in the eThekwini region. The study was confined to managers of Umlazi and Pinetown employees, out-of-service employees and office-based employees and explores how job satisfaction influences employee turnover in the department. The researcher examines how the working environment of the Department’s districts influences job satisfaction. The study further examines the correlation between job satisfaction and employee turnover at the Department of Education, as well as how intrinsic and extrinsic motivational factors influence job satisfaction. A mixed methods approach employed both qualitative and quantitative data collection and analysis. For qualitative data, seven managers and four out-of-service employees were interviewed for in-depth understanding of the challenges affecting job satisfaction. Quantitative data were collected from 238 employees on their feelings and perceptions regarding job satisfaction. The quantitative data were analysed through SPSS 28.0, while thematic analysis was utilised for qualitative data. Recommendations are provided in the final chapter on how to improve and enhance employee loyalty and the level of job satisfaction. The recommendations seek to assist the Department of Education in eThekwini region to improve employee job satisfaction, job performance and employee loyalty with the aim of attracting and retaining high-quality skilled employees.en_US
dc.format.extent246 pen_US
dc.language.isoenen_US
dc.subjectJob satisfactionen_US
dc.subjectIntrinsic motivational factorsen_US
dc.subjectExtrinsic motivational factorsen_US
dc.subjectOrganisational commitmenten_US
dc.subjectJob performanceen_US
dc.subjectSupervisionen_US
dc.subjectWorking conditionsen_US
dc.subject.lcshJob satisfactionen_US
dc.subject.lcshSouth Africa. Department of Education--Officials and employees--Job satisfactionen_US
dc.subject.lcshGovernment employees--Job satisfaction--South Africa--KwaZulu-Natalen_US
dc.titleJob satisfaction amongst employees in the Department of Education in eThekwini region, South Africaen_US
dc.typeThesisen_US
dc.description.levelDen_US
dc.identifier.doihttps://doi.org/10.51415/10321/5330-
local.sdgSDG08en_US
item.languageiso639-1en-
item.openairetypeThesis-
item.cerifentitytypePublications-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.fulltextWith Fulltext-
item.grantfulltextrestricted-
Appears in Collections:Theses and dissertations (Management Sciences)
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