Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/4250
Title: Patients perception of service quality in Orthotics and Prosthetics Department at a selected university
Authors: Thabethe, Nosipho 
Keywords: Orthotic and prosthetic specialists;Customer satisfaction;Service quality
Issue Date: Sep-2019
Abstract: 
Interest in orthotics and prosthetics has grown considerably over the last decade.
South Africa is experiencing a shortage of registered orthotic and prosthetic
specialists, and this poses a problem for patients who require artificial devices. In
this sector, the most important strategy for orthotists and prosthetists is to obtain and
maintain patient expectations and perception of ser...
Description: 
Dissertation submitted in fulfilment of the requirements for the degree Master of Management Sciences: (Marketing), Durban University of Technology, 2019.
URI: https://hdl.handle.net/10321/4250
DOI: https://doi.org/10.51415/10321/4250
Appears in Collections:Theses and dissertations (Management Sciences)

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