Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/4233
Title: The influence of traffic congestion on shopping location choice in the eThekwini region
Authors: Ssemugooma, Dennis Kasirye 
Keywords: Central Business District (CBD);Traditional shopping locations;Traffic congestion
Issue Date: May-2021
Abstract: 
Shopping used to be a key function that defined the Central Business District (CBD)
(Evangelista, Low, Nguyen 2019: 150). However, the author believes that the central
position occupied by traditional shopping locations as preferred shopping locations
has deteriorated. Due to severe urban core traffic congestion, the decline in the
dominance of the CBD can be attributed to the decrease in shopping trip frequency
(Kusumowidagdo, Sachari, Sachari, and Widobo 2015: 53), as well as the increase in
the establishment of nearby shopping locations in the outer areas of the city. Hence
the loss of economic viability and the reduction of retail areas (Guimaraes 2018: 128).
This study aims to determine the influence of traffic congestion on shopping
preference in the Ethekwini area. Quantitative, non-probabilistic research methods,
and convenience sampling techniques were used to identify and select the participants
that make up the 400 participants. In this study, convenience and accessibility, tenant
mix, entertainment, safety, and parking spaces are key attributes of shopping. The
results also show that traffic congestion density affects shoppers’ perception of
shopping location preferences. This study suggests that city decision makers must
consider and combine all mitigation measures to eliminate traffic congestion and
restore the economic vitality of the CBD. The results cannot be generalised to a wider
population and are only applicable to the specific participants under study.
Description: 
Submitted in fulfillment of the requirements of Master of Management in
Business Administration, Durban University of Technology, Durban, South Africa, 2021.
URI: https://hdl.handle.net/10321/4233
DOI: https://doi.org/10.51415/10321/4233
Appears in Collections:Theses and dissertations (Management Sciences)

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