Please use this identifier to cite or link to this item:
https://hdl.handle.net/10321/4186| Title: | Shopping app features : their impact on customer satisfaction and loyalty | Authors: | Sinemus, Kathrin Zielke, Stephan Dobbelstein, Thomas |
Keywords: | 1503 Business and Management;1505 Marketing;1506 Tourism;App features;Channel preference;Shopping apps;Satisfaction;Loyalty | Issue Date: | Jul-2022 | Publisher: | Informa UK Limited | Source: | Sinemus, K., Zielke, S. and Dobbelstein, T. Shopping app features: their impact on customer satisfaction and loyalty. The International Review of Retail, Distribution and Consumer Research. : 1-27. doi:10.1080/09593969.2022.2109189 | Journal: | The International Review of Retail, Distribution and Consumer Research | URI: | https://hdl.handle.net/10321/4186 | ISSN: | 0959-3969 1466-4402 (Online) |
DOI: | 10.1080/09593969.2022.2109189 |
| Appears in Collections: | Research Publications (Management Sciences) |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Sinemus Dobbelstein et al_2022.pdf | Article | 686.45 kB | Adobe PDF | View/Open |
| IRRDCR Copyright clearance.docx | Copyright Clearance | 218.05 kB | Microsoft Word XML | View/Open |
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