Decision rules and decision analysis in maintaining implementation of communication technology in organisations

Abstract

This research aims to create a development perspective for decision theory application for organisational decision making regarding intelligent technology enabling practices. Organisations and individual flexibility are needed to dissolve behaviour issues of employees causing hindrance in strategic decision-making. In this regard, a comparative analysis of nine research articles has been performed within the very specific scope of systematic review based on South Africa and other European countries. South African public and private sector organisations promote digital literacy and Business Intelligence (BI) technology adoption. Hence, education around self-management and sentiment classification are analysed through primary studies on algorithm-based cross-domain classification and classification of modifiers. Similarly, secondary qualitative analysis on the research articles has supported this entire paper through narrative analysis. Finally, thematic analysis justified that ImbTreeEntropy and Z-VIKOR are reliable tools to analyse decisions regarding the execution of a communication technology tool) in an organisation.