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Title: Towards an e-Learning support strategy for the retail sector in South Africa
Authors: Aspeling, Jonathan M. 
Mason, Roger Bruce 
Keywords: Developing country;Education;E-learning;Retail;Technology;Workplace Learning
Issue Date: Jul-2020
Publisher: IGI Global
Source: Mason, R.B. and Aspeling, J. M. 2020. Towards an E-Learning support strategy for the retail sector in South Africa. International Journal of Web-Based Learning and Teaching Technologies. 15(3): 1-18. doi:10.4018/ijwltt.2020070101
Journal: International Journal of Web-Based Learning and Teaching Technologies; Vol. 15, Issue 3 
E-learning is of increasing importance in delivering flexible and distributed programmes for workforce skill development such as induction, product knowledge, systems compliance, and customer service. This research consists of a desktop exploratory review of e-learning concepts, policies, surveys, and a set of proposals and recommendations from research into e-learning in the retail sector. The article presents international and local experience, relevant post-school education and training policies and key variables and themes that impact on e-learning. Institutional approaches in supporting e-learning within different countries are also contrasted. The outcomes are general recommendations regarding the focus, alignment and integration of e-learning for the retail sector, with activities proposed to support e-learning.
ISSN: 1548-1093
1548-1107 (Online)
DOI: 10.4018/ijwltt.2020070101
Appears in Collections:Research Publications (Management Sciences)

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