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Title: Identifying critical success factors: the case of ERP systems in higher education
Authors: Olugbara, Oludayo O. 
Kalema, Billy Mathias 
Kekwaletswe, Ray M. 
Keywords: Critical Success Factors;CSF Classification;Higher Education;ERP
Issue Date: Jul-2014
Publisher: AJIS
Source: Kalema, B.M.; Olugbara, O.O. and Kekwaletswe, R.M. 2014. Identifying Critical Success Factors: the case of ERP Systems in Higher Education. The African Journal of Information Systems. 6(3): 65-84
Journal: The African journal of information systems (Online) 
This paper reports on a study that uses a combination of techniques to formally characterize and determine the critical success factors influencing the effective usage of enterprise resource planning (ERP) systems, with special reference to higher education institutions. The thirty-seven ERP success factors identified from the literature are classified into: Critical, Active, Reactive and Inert categories. The classification of decision factors can generally support organizations to explore their current challenges and to adequately prepare decisions in a more participatory way for future endeavors. This study suggests a possible alternative that decision makers should take when a factor or a set of factors dominates during the implementation of ERP systems.
ISSN: 1936-0282
Appears in Collections:Research Publications (Accounting and Informatics)

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