Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/5253
Title: Assessment of an organisational decision and the financial performance among retail stores in KwaZulu-Natal, South Africa
Authors: Mbambo, Mzwandile Atkins 
Keywords: Organisation Performance;Exploratory factor analysis,;Financial performance analysis;Johannesburg Stock Exchange;Inflation
Issue Date: Jan-2023
Publisher: Science Publishing Group
Source: Mbambo, M. A. 2023. Assessment of an organisational decision and the financial performance among retail stores in KwaZulu-Natal, South Africa. European Business & Management. 9(1): 13-21. doi:10.11648/j.ebm.20230901.12
Journal: European Business & Management; Vol. 9, Issue 1 
Abstract: 
The retail sector has become prominent and fast growing since last decade in South Africa and in most countries
across the globe. Retailers are making a huge contribution towards the GDP and the sales completed are a central economic
measure. The study has found it crucial to scrutinise the decisions made by retailers and find out whether those decisions have
an influence on the financial performance of retail stores specifically in the province of KwaZulu-Natal, South Africa. To
satisfy the aim of the study, a quantitative research method was adopted. A total of two hundred copies of questionnaires were
administered to participants. The questionnaires were sent out to 5 respondents per retail store. Each retail store chosen to
participate in this study consisted of two dissimilar outlets. In total, there were 20 retail stores in KwaZulu-Natal selected to
contribute to this research and all these stores are listed on the Johannesburg Stock Exchange. Furthermore, the study used
Statistical Package for Social Sciences program for coding and data analysis. The Exploratory Factor Analysis (EFA) and
Linear regressions were used with the intention of uncovering the relationships that exist between measured variables. The
tests exhibited how organisational decisions impact the retail stores’ financial performance and the results indicated the
following coefficients (F (1, 159) = 21.382, p<.0005). The results showed that a constructive association exist between the
variables established in the study. Therefore, this study’s findings corroborated prior research findings. The study further
makes suggestions to resolve a lot of apprehensions about organisational decisions and how retailers can improve their
financial performance since there is a connection between decisions made by the company and financial performance. Taking
the suggestions and recommendations of the study into consideration, retailers can enhance their financial performance and
make an improvement in future organisational decisions. Additionally, implementing different financial strategies can enhance
sales, and growth to meet the company’s objectives. Consequently, as the retail stores progress, the economy is not enfeebled
by a diminution from the retail industry’s contribution to the GDP of South Africa
URI: https://hdl.handle.net/10321/5253
ISSN: 2575-579X
2575-5811 (Online)
DOI: 10.11648/j.ebm.20230901.12
Appears in Collections:Research Publications (Accounting and Informatics)

Files in This Item:
File Description SizeFormat
Mbambo_2023.pdf495 kBAdobe PDFView/Open
EBM Copyright clearance.docx288.68 kBMicrosoft Word XMLView/Open
Show full item record

Google ScholarTM

Check

Altmetric

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.