Browsing by Author Msosa, Steven Kayambazinthu
Showing results 1 to 3 of 3
| Issue Date | Title | Author(s) |
|---|---|---|
| 2015 | Assessing customer service in the Malawian public postal service | Msosa, Steven Kayambazinthu |
| Sep-2015 | Assessing customer service quality in banking by an alternative service provider: An African perpective | Govender, Jeevarathnam Parthasarathy ; Msosa, Steven Kayambazinthu |
| 2019 | Service failure and service recovery strategies in the context of higher education : a provincial perspective in South Africa | Msosa, Steven Kayambazinthu |