Razak, AyishaMakhaye, Khulekani Jefery2021-06-012021-06-012020-01https://hdl.handle.net/10321/3570Submitted in fulfillment of the requirement for the degree in Masters of Technology in Business Administration in the Faculty of Management Sciences at Durban University of Technology, 2020.The introduction of technology has resulted in management's ability to increase the work pace or speed of service delivery in the Department of Agriculture and Environmental Affairs in KwaZulu-Natal Province amongst all employees. The employees now work mostly work at a pace determined by the technology (systems) rather than at a pace set by the individual's capability.103 penAdministrative agencies--Technological innovations--South Africa--KwaZulu-NatalKwaZulu-Natal (South Africa). Department of Agriculture and Environmental Affairs--Data processingFinance, Public--Technological innovations--South Africa--KwaZulu-NatalInternet in public administration--South Africa--KwaZulu-NatalOrganizational effectiveness--South Africa--KwaZulu-NatalKwaZulu-Natal (South Africa). Department of Agriculture and Environmental Affairs--Officials and employees--Effect of technological innovationsThesishttps://doi.org/10.51415/10321/3570