Browsing by Author Tlapana, Tshepo Peter

Showing results 1 to 2 of 2
Issue DateTitleAuthor(s)
2017Customer service as a strategic tool amongst independent retail food chains in KwaZulu-NatalTlapana, Tshepo Peter 
2009Store layout and its impact on consumer purchasing behaviour at convenience stores in Kwa MashuTlapana, Tshepo Peter