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dc.contributor.advisorKaye, Sylvia-
dc.contributor.authorMkhize, Bongani Innocent-
dc.descriptionSubmitted in fulfillment of the requirements for the degree of Master of Management Science (Peacebuilding), Durban University of Technology, Durban, South Africa, 2017.en_US
dc.description.sponsorshipConflict amongst cooperative members in Vumengazi, KwaZulu-Natal, is a major cause of concern, growing to an extent that threatens their survival. Lack of management skills tends to create conflict in cooperatives: members vie for a management position in the business, however, they often have no clear commitment or understanding of the duties required in management positions, even enough to handle the day-to-day challenges. Some of the groups formed a cooperative not because they have a joint objective, but because they planned to use the cooperative as a platform to access available resources. In most cases, the groups who formed the basis for this study lacked cohesiveness and this led to internal conflicts and an inability to work together. In most of the cooperatives, there were no professional business plans and they lacked feasibility with identifiable and foreseeable market opportunities. There were no drafted documents constitutions to govern the directors. The researcher undertook this study to investigate the following: • What are the contributing factors to conflict within the cooperatives? • What is the role of the 2005 Co-operatives Act in resolving conflict within the cooperatives? • What are effective ways to resolve conflicts within the cooperatives? A case study design using qualitative methodology was used in this study. In-depth understanding was needed; qualitative methodology was appropriate for a study of this nature. A sample of four co-operatives out of 20 from Wards 84 and 100, eNgonyameni Tribal Area, Vumengazi, was selected to identify the nature, extent, causes and consequences of conflicts, to assess the effectiveness of existing provisions for conflict resolution and the way they are implemented, to plan and implement an intervention strategy aimed at resolving conflicts to provide a foundation to resolve future conflicts. I engaged five people in a participatory action research programme and a focus group to establish the findings. Findings include a low standard of education among members; some members are very old who do not respect the youth. Gossip among the members led to cooperative issues being discussed in the community, thereby exacerbating conflict. Some of the cooperative members have primary education and they are unable to read and write English, however, the Act is written in English. Members of the cooperatives do not deal with conflict nor resolve it; there is no plan in place for such resolution. Members therefore keep grudges and bring them to work and meetings. Mismanagement of funds was found to be problematic. Conflict occurred regularly, partially because of the inability to analyse conflict among members and inability to apply peaceful conflict resolution methods. Recommendations as a result of the study are that peace education, both formal and informal, must be a prerequisite for cooperatives, to help members deal with individual emotions and behaviours and to avoid more aggressive approaches in running a cooperative. Local Economic Development officials and Ward Councillors need to come closer to rural cooperatives because of their stated interest in alleviating poverty in the area through peaceful running of cooperatives. Conflict does not allow cooperatives to flourish.en_US
dc.format.extent114 pen_US
dc.subject.lcshConflict management--South Africaen_US
dc.subject.lcshCooperative societies--South Africa--KwaZulu-Natalen_US
dc.subject.lcshPeace-building--South Africaen_US
dc.titleImproving conflict resolution in cooperatives : a study in the Vumengazi authortity, Umlazien_US
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Appears in Collections:Theses and dissertations (Management Sciences)
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