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Issue DateTitleAuthor(s)
2008Customer perception of service quality at the Business Studies Unit of the Durban University of TechnologyManuel, Nishi
2018Customer perceptions of service delivery : a case study at Transnet Port Terminal, Pier2Cele, Ntomb'zenhlanzeko 
2009Customer perceptions of service quality at a Durban based spirit merchantMoodley, Logidesan
2016Customer satisfaction analysis of Conlog electricity prepayment meters in KwaZulu-Natal : a customer perspectiveGina, Mondli 
20-May-2014Customer satisfaction at a selected retail pharmacy chain in the greater Durban areaAdat, Nafisa 
2017Customer service as a strategic tool amongst independent retail food chains in KwaZulu-NatalTlapana, Tshepo Peter 
2006Customer service at a chain store in the greater Durban areaYao, Jie
2010Customer service quality at Great Wall Motor (GWM) service centres in the greater Durban areaYin, Yue
2009Customer service quality at selected commercial health and fitness centres in KwaZulu-NatalLotz, Colleen
2018Customers perceptions on competitiveness of ABSA Bank in South AfricaChitamba, Anos 
2017Customers' perceptions towards product quality in automotive small and medium enterprises in Durban Metropolitan areasDlamini, Henry Lucky 
1998Decision support systems : critical success factors for implementationAverweg, Udo Richard Franz
2018Demilitarising the mountain kingdom : an action research project in LesothoLetsie, Tlohang W. 
2004The determination of core competencies of Sappi Forest Product Division as a basis of establishing future developmentKhan, Imtiaz
2016Developing an exploratory framework of human capital linked to intellectual capital and knowledge management for a selected university of technology in South Africa : a case studyLourens, Melanie Elizabeth 
2017Developing peacebuilding skills among civil society organisations in ZimbabweMakwerere, David 
28-May-2014Development of a quality management system framework for dental assisting education in South AfricaMuslim, Tufayl Ahmed
18-Feb-2014The development of an employee assistance programme (EAP) model for secondary school educators in KwaZulu-Natal : an exploratory studyNagesar, Narendranath
2003The development of an incubator system to promote entrepreneurship for technikon fashion design graduatesMoodley, Sunthra
2004The development of an internal brand strategy for a post-merged organisationHartley, Philip David