Garbharran, Hari LallSingh, ShaliniGabula, Zandisile Herbert2012-11-192014-02-112012-11-19437465http://hdl.handle.net/10321/781Submitted in fulfillment of the requirements of the Masters of Technology: Quality, Durban University of Technology, Durban, South Africa, 2012.There were several problems facing Reconstruction and Development Programmes (RDP) housing projects caused by contractors using unskilled labour, misuse of funds, fraudulent claims, contractors asking for additional money or having left site. The overall scope of projects had no plan and no clear definition, poor project management and there was a lack of strategies to improve the quality of projects. This study recommends that it is imperative that project team members involved in the management of RDP housing projects have the necessary skills and level of education to execute their duties. Moreover, the Department of Housing and Local Government (DHLG) should draft a policy on Quality Management Systems (QMS)/good practices in respect of its project scope of works so that all stakeholders conform to the set standards. The people who are due to benefit from this housing are left in a state of despair, confusion and loss of hope from Government promises, with a subsequent increase in informal settlements. The aim of the study was to investigate factors influencing the success rate of RDP housing in the Eastern Cape. This case study employed a quantitative approach to collect data. Questionnaires were analysed using descriptive and inferential statistics, namely, correlation t-test and Anova. The purposive sampling technique was used to select a sample size of 50 respondents from the Department of Housing and Local Government (DHLG) in the Eastern Cape Province. The advantage of this sampling technique is to reduce data to an intelligible and interpretable form so that the relationship between research problems can be studied and tested and conclusions drawn. The DHLG could significantly improve the quality management of low-cost homes if it adopts the Project Alignment Model.123 p.enHousing--South Africa--Eastern CapeLow-income housing--South Africa--Eastern CapeUrban poor--Services for--South Africa--Eastern CapeEconomic development projects--South AfricaHousing policy--South Africa--Eastern CapeCommunity development--South Africa--Eastern CapeThesishttps://doi.org/10.51415/10321/781